- Shipping Policy
At Jiaying for Marketing and Food Distribution W.L.L., we are committed to providing you with a smooth and reliable shopping experience. This Shipping Policy outlines how we handle shipping for our shirts and dresses.
1. Shipping Options and Rates
We offer a variety of shipping options to meet your needs. Shipping rates are calculated based on the weight of your order, the shipping method selected, and the destination.
Standard Shipping: Delivery within 9 to 12 business days.
Express Shipping: Delivery within 7 to 10 business days.
Overnight Shipping: Delivery within 1 business day.
Shipping costs will be calculated and displayed at checkout.
2. Order Processing Time
Orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Shipping Destinations
We currently ship to the following destinations:
Domestic:Alqudaybiyah
International: USA
If your location is not listed, please contact us at [email protected] to inquire about potential shipping options.
4. Shipping Confirmation and Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number(s). You can track your order on the carrier’s website using the provided tracking number.
5. Delivery Timeframes
Delivery timeframes are estimates and are not guaranteed. While we strive to ensure timely delivery, delays may occur due to factors beyond our control, such as customs processing or carrier delays.
6. Shipping Restrictions
Certain items may be subject to shipping restrictions based on the destination country’s regulations. We will notify you if any items in your order cannot be shipped to your location.
7. Shipping Insurance
All orders are insured against loss or damage during transit. If you receive your order and it is damaged, please contact us immediately at [email protected] with your order number and photos of the damaged item(s).
8. Customs, Duties, and Taxes
For international orders, please be aware that customs duties and taxes may apply. These charges are the responsibility of the recipient and are determined by the destination country’s customs authority. We have no control over these charges and cannot predict their amount. Customs policies vary widely, so please contact your local customs office for more information.
9. Address Changes and Corrections
Please ensure that your shipping address is correct when placing your order. If you need to change your shipping address after placing an order, contact us as soon as possible at [email protected]. We will do our best to accommodate changes, but we cannot guarantee that changes can be made once the order has been processed.
10. Lost or Stolen Packages
Jiaying for Marketing and Food Distribution W.L.L. is not responsible for lost or stolen packages that have been confirmed as delivered by the carrier. If your tracking information shows that your package has been delivered but you have not received it, please contact the carrier for assistance.
11. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us:
Address: Block 321 Road 2113 Building 1148 Manama Alqudaybiyah Bahrain
Email: [email protected]
Thank you for choosing Jiaying for Marketing and Food Distribution W.L.L. We appreciate your business and are committed to providing you with the best products and customer service.